What can I do to help my family, friends and neighbours?

Wherever possible people who are self-isolating are being encouraged to ask for help from family, friends, and neighbours.

We would encourage everyone who can help others to let their family, friends and neighbours know if they are available. What you can do to help:

  • Check on people, ask if they are ok;
  • regular social contact via telephone, FaceTime, skype calls or other methods that will avoid physical contact (offering to call your neighbour who can’t get out so they have someone to chat to on the phone could make all the difference);
  • encourage people to contact others in the same situation by linking people together;
  • help people to order shopping from local trusted suppliers who deliver;
  • collect and deliver shopping – leaving deliveries on the doorstep or safe place to avoid close physical contact;
  • collect and deliver prescriptions;
  • caring for pets; and
  • delivering books and magazines or materials to support hobbies such as wool for knitting or art materials.

If you would like to volunteer to help the vulnerable people in Leyburn please contact the Town Clerk – clerk@leyburntowncouncil.gov.uk

Need help and support

The advice to anyone self-isolating is to ask for help from family, friends and neighbours.

A Community Support Organisation Hub (CSO) has been established in Leyburn and will be operational from Wednesday 25th March, to provide support for Leyburn and district during the COVID-19 crisis.

I need help flowchart

 Help for people who have nobody

For anyone who doesn’t have someone they can call on for help, we’re encouraging them to contact the county council customer service centre on 01609 780780 who will signpost people to the right support. That will include adult social care teams, a trusted local voluntary group or NHS 111 depending on what they need.

The Community Support Organisation Hub will be providing Information & support to residents and assistance for those vulnerable people who have nobody and find themselves in desperate need of help. The type of help which could be offered includes:

  • suggesting local shopping options and trusted suppliers;
  • reassuring people with accurate and up to date advice and information; and
  • signposting people to other sources of help if needed.

Assistance for vulnerable people who have nobody:

  • collecting and delivering shopping; and
  • collecting and delivering prescriptions.

If you find yourself in this position please contact the hotline on 01609 780780, the team will then signpost you to the right support and ensure you a provided with the care you need.

Our opening times are:

  • Monday to Friday, 8am-5.30pm; and
  • Saturday, 9am-5pm (social care enquiries only)

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